Privacy Policy
PRIVACY POLICY
Lambadaya App
Effective Date: 25 October 2026
Last Updated: 25 October 2026
1. Introduction
Lambadaya : We respects your privacy and is committed to protecting the personal information of users of the Lambadaya mobile application and website at https://lambadayaapi.com/.
This Privacy Policy explains how we collect, use, store, protect, disclose, and delete personal information when you use our services.
Lambadaya provides digital services, including mobile airtime recharge, internet data bundles, electricity bill payments, cable television subscriptions, examination PIN purchases where available, wallet funding, and reseller services.
By using Lambadaya, you acknowledge that you have read this Privacy Policy. Where applicable, we will request your consent before processing information that requires consent under applicable law.
2. Information We Collect
Depending on the services you use and the features enabled in the application, we may collect the following categories of information.
2.1. Personal and account information
Name or account display name.
Mobile phone number.
Email address, where provided.
Account identifiers and registration information.
Authentication information necessary to secure your account.
2.2. Transaction and financial information
When you fund your wallet or purchase a service, we may process:
Wallet balance and transaction records.
Funding amounts, payment status, dates, and transaction references.
Payment or bank-transfer references and relevant payment-provider responses.
Refund, reversal, and dispute records.
Reseller account information, where applicable.
Lambadaya does not need to collect or store your complete bank card details or banking passwords unless a specific payment feature legitimately requires relevant information. Payment credentials should be handled by appropriately secured payment providers wherever possible.
2.3. Service information
To fulfil your requests, we may process information such as:
Recipient phone numbers for airtime and data purchases.
Selected mobile network and data plan.
Electricity distribution company, meter number, and meter type.
Cable TV provider, decoder or smart-card number, and subscription plan.
Examination service type and order details.
Other information necessary to complete a service you request.
Please ensure that information supplied for a transaction is accurate and that you have permission to provide another person's information when required.
2.4. Device and technical information
Depending on the application's implementation, we may collect limited technical information, such as device type, operating system version, application version, IP address, diagnostic information, crash reports, and security logs.
We collect only the technical information needed for legitimate purposes and subject to applicable permissions and legal requirements.
3. How We Use Your Information
We may use collected information to:
Create and manage your Lambadaya account.
Authenticate users and protect accounts against unauthorized access.
Process wallet funding, airtime purchases, data subscriptions, electricity payments, cable TV subscriptions, examination PIN orders, and other supported services.
Maintain transaction histories, receipts, and account balances.
Confirm payments, investigate failed transactions, and process eligible refunds or reversals.
Provide customer support and respond to enquiries.
Detect fraud, suspicious transactions, abuse, and security threats.
Maintain, troubleshoot, and improve the application and website.
Meet applicable accounting, regulatory, legal, and recordkeeping obligations.
Communicate important service announcements, security alerts, and changes to our policies.
We will not use personal information for purposes that are incompatible with this policy without an appropriate legal basis or any consent required by law.
4. Legal Basis for Processing
Where applicable, we process personal information on one or more of the following grounds:
Contractual necessity: To provide services you request and manage your account.
Legal obligations: To comply with applicable laws and legitimate regulatory requirements.
Legitimate interests: To secure our services, prevent fraud, maintain records, and improve reliability, provided those interests do not override your rights.
Consent: Where you have given consent for a specific purpose and consent is the appropriate legal basis.
You may withdraw consent where processing relies on consent. Withdrawal does not affect processing lawfully carried out before withdrawal.
5. Sharing and Disclosure of Information
Lambadaya does not sell your personal information to third parties.
We may share information only where necessary and appropriate with the following categories of recipients:
5.1. Service providers and transaction partners
These may include mobile network operators, data suppliers, electricity distribution companies, cable television providers, examination-service suppliers, banks, payment processors, and virtual-account providers.
Relevant information may be shared to process your requested transaction, verify payment, deliver a service, or resolve a transaction problem.
5.2. Technology and infrastructure providers
Hosting providers, database providers, technical support providers, and security services may process information on our behalf where necessary to operate and protect the platform.
5.3. Professional advisers and public authorities
Information may be disclosed to legal advisers, auditors, regulators, law enforcement agencies, or other authorities where required by law or necessary to establish, exercise, or defend legal claims.
5.4. Business transfers
If Lambadaya undergoes a merger, restructuring, or business transfer, relevant information may be transferred subject to applicable privacy laws and appropriate safeguards.
We expect relevant third-party providers to handle information securely and only for authorized purposes. The actual providers, data categories shared, and processing arrangements must reflect the services integrated into the live application.
6. Data Security
We use appropriate technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.
Depending on the systems in use, these measures may include:
Secure connections using HTTPS/TLS.
Access controls and authentication safeguards.
Restricted access to administrative systems.
Secure handling of transaction records and authentication credentials.
Monitoring for suspicious activity and security incidents.
Backups and recovery procedures.
No internet-based system can be guaranteed completely secure. Users should protect their passwords, PINs, and authentication codes and immediately report suspected unauthorized account access.
7. Data Retention and Deletion
We retain personal information only for as long as reasonably necessary to provide services, operate the platform, resolve disputes, prevent fraud, and satisfy applicable legal or accounting obligations.
When information is no longer required, we will delete it, anonymize it, or securely dispose of it, subject to technical limitations and lawful retention requirements.
Transaction records may need to be retained for a legally required period even after an account is deleted. Where information must be retained, access will be restricted to legitimate purposes, and it will not be retained longer than necessary.
8. Account Deletion
You may request deletion of your Lambadaya account and associated personal information.
In-app deletion: Where account creation is supported, the application should provide a clearly accessible account-deletion option within the account settings or profile section.
External deletion: Users must also be able to initiate account deletion through a publicly accessible website resource.
External account-deletion request URL: [https://lambadayaapi.com]
If you cannot access the in-app deletion option, contact lambadayadata@gmail.com to request assistance.
We will verify requests where reasonably necessary to protect account security and will process valid deletion requests in accordance with applicable law and Google Play requirements. We will delete associated account data unless a specific legal, security, fraud-prevention, or regulatory obligation requires limited retention.
Simply disabling or freezing an account does not constitute account deletion.
9. Children's Privacy
Lambadaya is not intended to knowingly collect personal information from children in violation of applicable law.
If we discover that personal information has been collected from a child in circumstances where collection is not permitted, we will take appropriate steps to address the issue, including deletion where required.
Parents or guardians who believe a child has provided personal information improperly may contact lambadayadata@gmail.com
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your account and eligible associated information.
Object to or request restriction of certain processing.
Withdraw consent where consent is the legal basis for processing.
Request information about relevant disclosures and data handling.
Submit a complaint to the appropriate data protection authority.
To exercise these rights, contact us using the details in Section 14. We may need to verify your identity before acting on a request.
11. Cookies and Similar Technologies
Our website may use cookies or similar technologies to maintain sessions, remember preferences, improve functionality, and protect against abuse.
Where required, we will provide appropriate notices and obtain consent before using non-essential cookies or similar technologies.
The mobile application may use local storage or comparable technologies for its operation. Any analytics or tracking technologies used in the live application should be disclosed accurately.
12. Third-Party Services and Links
Lambadaya may connect to third-party websites, payment services, banks, or service-provider systems.
Those third parties may have their own privacy policies and data-handling practices. We encourage users to review the relevant policies before providing information directly to those services.
This Privacy Policy governs Lambadaya's handling of information and does not automatically govern independent third-party services.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, legal obligations, or data-handling practices.
The updated policy will be published on our website with a revised effective or last-updated date. Where required by law, we will provide notice or seek consent before implementing material changes.
14. Contact Information
For privacy enquiries, requests to exercise your rights, or questions about this Privacy Policy, contact:
Company: Lambadaya
Website: https://lambadayaapi.com/
Email: lambadayadata@gmail.com
Telephone/WhatsApp: +234 901524540
Business address: Mobil Area, Beside Acwa Church Minna, Niger State.
15. Compliance and Accuracy
Lambadaya aims to handle personal information in accordance with applicable Nigerian data protection laws and other privacy requirements that apply to its services.
This policy must be read together with the privacy disclosures presented within the application and the data practices of the third-party providers used to deliver services.
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